PROGRAM NAME: Smokers' Helpline

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Website: http://www.smokershelpline.ca/

Primary Need: Advocacy/Support, Health

Description: Free, confidential, non-judgmental, evidence-based telephone service in French and .This service offers one-on-one personalized support, advice and information about quitting smoking, self-help materials and community referrals. Quit Coaches who assist with developing a quit plan, coping with cravings, withdrawal symptoms, managing stress and dealing with slips and relapses. Educational opportunities are avaiable through presentations, displays and promotional materials to organizations and professionals who work with tobacco users. Smokers’ Helpline Online is an interactive web-based service which includes online support groups where questions and experiences can be posted, a “Quit Meter” that provides personalized feedback about financial and health gains, inspirational e-mail support with information, tips and strategies for remaining tobacco-free. Smokers’ Helpline Text Messaging (TXT) offers support, advice and information to smokers and tobacco users who are looking to quit, via their mobile device. TXT is a free service. Supportive text messages will be received based on the quit date and preference options. Please go to the website www.smokershelpline.ca for instructions on how to receive text messages. The first message received asks to confirm agreement to the Terms of Service. By replying “ACCEPT” to the text, a series of messages will follow.

Languages: English, Other languages upon request

Contact: 1-877-513-5333

Areas Served: Amherstburg, Belle River, Essex, Harrow, Kingsville, Lakeshore, LaSalle, Leamington, Windsor

Address: 1550 Upper James St Ste 300, Hamilton, Ontario L9B 2L6

Age Served: 18, 19, 20, 21, 22, 23, 24

Genders Served: All, Female, Male, Undisclosed

Target Population: Adults, Individuals, LGBT, Newcomers, Youth

Days of Operation: 7 Days A Week

Office Hours: Hours vary, check the website for more information

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